NMIMS Sem 3 April 2024 Operations Assignments

Procurement Management

Q.1 ProcureLink Enterprises is a medium-sized procurement and supply chain management company that operates in various industries. The company recognizes the potential benefits of adopting e-procurement strategies to enhance efficiency, reduce costs, and streamline procurement processes. However, it is facing challenges in understanding the evolution of e-procurement, establishing effective pricing and business strategies,implementing online catalogues, and leveraging online auctions. Describe the evolution of e-procurement, including its various stages and technological advancements and explain how understanding this evolution can guide ProcureLink Enterprises in developing a robust e-procurement strategy. Also, recommend pricing models and business strategies that ProcureLink Enterprises can adopt to ensure competitiveness and profitability in the eprocurement marketplace.
Q.2 MetroBuild Infrastructures is a construction company specializing in large-scale infrastructure projects. The company often engages in contracts with government agencies to build roads, bridges, and public facilities. MetroBuild is challenged with determining appropriate pricing strategies, managing government influences on pricing, and addressing the complexities of contract cancellations due to unforeseen circumstances. Evaluate the factors that MetroBuild should consider when determining pricing for its infrastructure contracts and propose strategies for MetroBuild to manage and negotiate government influences on pricing while maintaining a fair and mutually beneficial partnership. Also, suggest a contingency plan and contractual clauses that MetroBuild should include to mitigate risks associated with contract cancellations and unexpected project disruptions.
Q.3 GlobalTronics Ltd. is a multinational electronics company that sources components and materials from various countries for its manufacturing operations. The company is committed to upholding ethical standards and complying with relevant laws in its procurement practices. However, the purchasing team is faced with complex decisions related to international buying ethics, the legal authority of purchasing managers, and contract law.
a) Explain the legal authority and responsibilities of a purchasing manager and discuss the importance of ethical considerations in global sourcing decisions for GlobalTronics. Now suppose GlobalTronics wants to source a wide range of products from suppliers around the world and distribute them to various markets. The company is looking to enhance its global sourcing strategies by improving supplier evaluation methods.
b) Describe different methods of global sourcing that Globaltronics can adopt to procure products from international suppliers and outline the factors that they should consider when evaluating potential global suppliers.

Service Operations Management

Q1. Service ‘Engineers’ play in a vital role in designing ‘processes’ in Service Operations. Explain the three main techniques used to design and evaluate service operations with reference to a healthcare setup like a hospital/ polyclinic of your choice.

Q2. Quality in Service Operations/setup is evaluated on the basis of several factors. Discuss the various applicable parameters? Elaborate your answer with an example of Fine dine/ multicuisine restaurant of your choice.

Q3. Discuss the following aspects of service operations in context of any popular/major Ecommerce delivery provider of your choice.

a.) Explain the concept of Service Design (Blueprinting) during the planning phase of service operations that ensure that all processes are identified and function efficiently.

b.) What are the challenges faced by the Service Managers who manage these service operations?

Enterprise Resource Planning

Read the case study – ‘SynGenta Pharma experiences ERP troubles’ and answer the following questions:

https://adhocfilesngasce.s3.ap-south-1.amazonaws.com/academics/1697870452rFTlm.pdf

1. Explain the reasons for SynGenta Pharma moving from the legacy system to the new ERP environment. Was the timing of this decision correct?

2. Analyze the reasons for the failure of the ERP implementation from a risk management perspective.

3. Keeping the above case as a reference,

a. Compare and contrast between On-Premise vs. On-cloud ERP deployment.

b. Integration of Supply Chain Management (SCM) with the ERP.

Total Quality Management

Q1. What would be your objectives for implementing Quality Circle in your work area? Discuss the composition of your Quality Circle team.

Q2. Explain the statement with proper examples “The quality of a product influences the cost of the product”.

Q3. Performance measurement is one of the most essential factors of the total quality initiatives of an organization. It is concerned with managing the result and minimizing the overall variation in products or process.

a. In your opinion what should be the objectives of an efficient measurement system?

b. Discuss Strategic Performance Measurement

Operations and Supply chain strategies

1. Mr. Goyal holds the position of supply chain manager at OLB Ltd., a company currently shifting its focus towards manufacturing E scooters. Responding to customer demand, the company is in the process of building the largest manufacturing facility for E scooters in India. In this rapidly changing market, the company expects to encounter fierce competition from various other firms. Your task is to Analyze and suggest a different level of strategies that can be implemented within the company to enhance overall business profitability.

2. Twiggy is an Indian online food delivery platform that allows users to order food semiconductor is from nearby restaurants and have it delivered to their doorstep. Online food ordering and delivery platform Twiggy’s losses rose by 80 percent in the 2022-23 financial year. Is online delivery future of India? Is online food delivery maturing or declining? Explain existing situation of online food delivery with respected to industry life cycle.

3. Pedanta Ltd started manufacturing of semiconductor in Indian Market. The requirement of huge in the global market and Pedanta Ltd invested huge amount of money on machinery. Government is encouraging companies to develop, manufacture and assemble products in India and incentivize dedicated investments into manufacturing.

a. You are appointed as supply chain consultant in the Firm. Suggest important supply chain drivers that helps Pedanta Ltd to become Global brand.

b. Enumerate the competitive dimensions required to ensure a productive worldwide Operations and Supply Chain.

Project Management

Q1. Using a suitable example discuss the difference between Technical analysis and Financial analysis of a project.  

Q2. The “billing department” of a chain of department stores prepares the monthly inventory report for use by the stores’ purchasing agents. Given the following information, use the “critical path method” to determine:

a. How long the process will take.

b. Which jobs can be delayed without delaying the early start of any subsequent activity?

c. Explain how the project can be fast tracked.

Q3. Rail Vikas Nigam (RVNL) has given Larsen and Toubro Construction (L&T) an Rs 2,447 crore contract to design and construct the Kolkata underground metro project in the city’s Joka-Esplanade Metro Corridor. According to an L&T press statement, the major works for the project include the design and construction of the Ramp and Underground Metro railway works from Mominpur to Esplanade, covering a distance of 5.05 km. The works comprise constructing four underground stations, namely Khidderpore, Victoria, Park Street, and Esplanade, along with tunnels created using Tunnel Boring Machine (TBM) and Cut & Cover methods. The scope of the contract also includes architectural finishing works, track works, and other related activities. (Source: https://www.indianarrative.com/economy-news/rs-2447-crore-project-to-build-kolkata-metros-4-underground-stations-goes-to-lt-149218.html)

a. Explain the various characteristics of Kolkata underground metro project.

b. Discuss in brief the different activities executed during the project life cycle of the Kolkata underground metro project.