MMPC-019: Total Quality Management

  1. Discuss the importance of awards and recognitions in Total Quality Management (TQM). Explain with the help of examples.
  2. What do you understand by ‘Policy Deployment’ in TQM? Discuss.
  3. Discuss the different structures for cross functional management with respect to TQM.
  4. Write a brief note of the fundamental concepts of excellence with respect to TQM.
  5. Discuss the objective, structure and importance of ISO 9001:2015.