MS- 96 Total quality management

  1. How relevant is Kaizen in the present complex situations? Discuss with respect to its merits and demerits.
  2. Assume that you are the quality Manager of the Organization. Propose a plan of action to improve the quality of your organization.
  3. Explain in detail the concept and relevance of ISO 9001 for organizations in the present context.
  4. Discuss the relationship of Strategy with total Quality Management and how a proper strategy helps in maintaining the quality of the organization.
  5. What do you understand by Professional Aptitudes with respect to auditing in Total Quality Management? Explain.
  6. What is meant by Certification? Do you think certifications are important for an organization? Justify.